DermDoc Online

Online Dermatology Visits!

For your convenience, The Skin Center now offers care through safe and secure online dermatologist visits with Aegean H. Chan, MD. This “virtual care” mirrors an in-office appointment with the dermatologist you trust, but is available when you need it most.

Dermatology On Your Time.

With the rollout of DermDoc Online, you can address your specific skin problem practically in real time. And if Dr. Chan feels it necessary to see you in person, there’s no need to wait months for an appointment. Same-day visits are also a hallmark of first-in-class dermatology at The Skin Center.

Benefits of Our Online Dermatology Visits:

• Consult with one of our board-certified dermatologists online – and on your time

• Set up an online dermatology visit for yourself, your child, or another dependent

• Get a personalized treatment plan in 3 business days or sooner (typically in under 24 hours)

• Pick up appropriate prescriptions at your preferred pharmacy

• Affordable at $59 out-of-pocket per visit


Get Online Care in 3 Simple Steps:

Whether you are starting your virtual visit through our online system or by using one of our new mobile dermatology apps, it’s a simple process:


step 1
Create Account
Provide details about your skin condition and medical history.
step 2
Upload Photos
Take photos of your current condition and upload to our secure platform.
step 3
Get Treatment
Receive a diagnosis and personalized treatment plan.
step 4
Start Your Visit

Or start a visit through our mobile apps:

App Store Icon get it on google play

Frequently Asked Questions

Are Virtual Visits Only Available for Certain Conditions?
We can diagnose over 3,000 skin, hair and nail conditions via our online dermatology care. The most common conditions we treat are acne, suspicious moles, rosacea, eczema and psoriasis.

How Much Does an Online Dermatology Visit Cost?
The cost of an online visit is $59, which includes the diagnosis, personalized treatment plan and prescription routing to your pharmacy. The fee does not cover the cost of the prescription(s).

Is This Service Covered by Insurance?
Online care is covered by certain insurance plans. If your insurance plan is not accepted, you can use any major credit card, or use the convenient forms provided in the online visit to submit for your Health Spending Account (HSA), Health Reimbursement Account (HRA) or Flexible Spending Account (FSA) to pay for treatment.

How Soon Can I Expect a Diagnosis?
You will receive a diagnosis in 3 business days or sooner and typically in less than 24 hours. You can receive counseling from the dermatologist for up to 30 days concerning the diagnosis and treatment for a single condition.

What If I Need a Skin Biopsy or In-Office Procedure?
If your doctor determines that an in-office procedure is needed, please contact our staff to schedule an appointment as soon as possible. Additional visit costs or insurance claims will apply.

Are My Personal Health Information and Photos Kept Confidential?
Yes! Our online dermatology care platform is secure and 100% HIPAA and HITECH compliant.




Start An Online Visit Book In-Office Appointment
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